If a Fieldworker forgets their password, they will need to find an Admin to reset it for them.
Note: Admins can also use the forgot my password link on the homepage to get a temporary password.
From Settings, select Team Settings then select Users.
- Choose a User and select View.
From the pop-up, enter a new Password. Then, select Save.
Note: For security reasons, Admins will not see stored passwords but instead they will see asterisks. Admins may notice that the Password field is greyed out but they are able to type in the field to change a Fielduser or Crew Leader's password.