Customers using a Yahoo email address as their company email in WORK may notice some issues with emails sent from WORK.
Customers may encounter a problem where their emails are not being received by the intended recipient. This issue is a result of a recent change Yahoo has made to their DMARC policy. Read more about the changes here.
This means all DMARC compliant mail receivers (including Yahoo, Hotmail, and Gmail) are now bouncing emails sent as a Yahoo email address that aren't sent through Yahoo's servers. WORK cannot send email through Yahoo’s servers.
WORK recommends changing the company email from a Yahoo email to another domain i.e. Gmail.