You use a browser every day to check your email, look at Facebook, do some banking, maybe buy something, and of course, use your Work account. Your browser tends to hold onto information, and over time it could cause problems with logging in or bringing up websites.
It’s always a good idea to clear out the cache and cookies, or browser history, on a regular basis. It is also best practice to run the latest version of the browser, keeping it updated helps pages load better and gives you more security.
Most browsers work in a similar way, but here are the major browsers and how to clear cache and delete cookies for them.
If the issue persists after clearing and updating your browsers, please contact our Customer Support Team for further assistance.