How does Work determine the location of fieldworkers on the mobile apps?

GPS coordinates are captured when a Fieldworker performs any one of the following actions on the WorK mobile apps:

• Clock In/Out 
• Start and Finish travel on a Job/Task
• Pause and Resume travel time on a Job/Task
• Start and Finish a Job/Task
• Pause and Resume a Job/Task

Work is currently using two different methods to determine a Fieldworker’s GPS coordinates depending on the platform they are using (Android or iOS).

Android

• For Android Work is using methods provided by Google (Android’s parent company) to retrieve location.
• The methods provided by Google enable WORK to retrieve the GPS coordinates of the last known location of the phone. (see description on Android site).
• WORK is entirely dependent on the accuracy of Googles GPS service for this data.
• If the Fieldworker is working in a location with low connectivity this could affect the accuracy of the last known location captured by the phone may not accurately reflect their current location.

iOS implementation

• For iOS, Work is using a method provided by Cordoba (Apache Software Foundation), a leading provider of enterprise-grade software frameworks.
• The methods provided by Cordoba infer location information from network signals such as IP address, RFID, WiFi and GSM/CDMA cell Ids (see description on Cordoba site).

For continuous GPS tracking of Fieldworkers, please contact us about Reveal, real-time fleet monitoring solution, and learn more about how Work and Reveal work together.