How do I set up Outlook Calendar integration for Work Classic App?

Fieldworkers who prefer their Jobs be sent to their Work Classic App and their calendar take full advantage of the Microsoft Outlook Calendar integration.

The set-up for Outlook Calendar can be done by the Admin from Settings>Team Settings>Users>View.

Once in the Fieldworker’s profile, Admins will need to ensure that the email is an Outlook Email then select ‘Receive calendar event’.

Note: Admins will need to make sure the Fieldworker’s “Alert By” is set to E-Mail or SMS/E-MAIL to ensure the Job goes on the Outlook Calendar.  

From that point, any jobs that are created for that Fieldworker will now appear on their Work Classic App and their Outlook Calendar.

Note: Admins will need to make sure they Always select “Alert Fieldworker” on the create a Job Screen to ensure the Job goes on the Outlook Calendar.